Core Relief Texas (2024)

FAQs

How much does the Texas utility help program pay? ›

Qualified homeowners and renters can get help with total past due utility payments for electricity, natural gas, and propane plus up to $2,400 in prospective payments.

The rules allow electric utilities to choose between two disconnection options during periods of extreme weather: if the forecasted temperature is above 95°F or below 32°F, or they can choose to continue utilizing the June 1 through October 15 disconnection moratorium period.

Texas Comprehensive Energy Assistance Program (CEAP)

Texas Utility Help is administered by the Texas Department of Housing and Community Affairs (TDHCA) with funding from the federal Low Income Home Energy Assistance Program (LIHEAP) and federal Low Income Household Water Assistance Program (LIHWAP).

Qualifying households can receive assistance with qualifying utility bills even if they are current on their bill. For electricity and gas, this assistance is a one-time lump sum advance payment to the utility for 100% of annual usage up to the household maximum of $2,400.

The Texas Rent Relief Program (TRR) and the Texas Eviction Diversion Program (TDEP) were the first statewide rental and utility assistance and eviction diversion programs in Texas. The programs launched in February 2021 and closed in the summer of 2023.

Chapter 25 states an electric utility cannot disconnect a customer anywhere in its service territory on a day when the previous day's highest temperature did not exceed 32 degrees Fahrenheit and the temperature is predicted to remain at or below that level for the next 24 hours, according to the nearest National ...

10-days notice before being disconnected – If you do not pay your electric bill by the due date, your REP may request that the TDU "disconnect" your electric service, after the expiration of a required 10-day notice period.

There is a 2% late payment fee on energy charges that were not paid. Residential customers will be charged when you have unpaid payments due that are six or more days late.

HAF assistance may be used to pay past-due (1) property taxes, (2) insurance premiums, and (3) HOA fees, condominium fees, cooperative maintenance or common charges that threaten sustained ownership of the property.

What is the Lite Up Texas program? ›

LITE-UP Texas provides electric bill discounts in the hottest months of the year: May-September. The household must be below 125% FPL to qualify.

HHS offers cash assistance to Texans going through tough times. The Texas Temporary Assistance for Needy Families (TANF) program offers cash to help pay bills, buy food, and help see your family through.

Texas Utility Help supports homeowners and renters who need help paying energy bills. Through Texas Utility Help, homeowners and renters can pay off total past due utility bills for electricity, natural gas, propane, water, and wastewater, plus get up to $2,400 in prospective payments.

Churches can help by providing financial assistance for bills, rent, and utilities. They may also offer food pantries, clothing closets, and transportation services.

By providing rent and utility assistance, Texas Rent Relief helped low- and moderate-income Texas renters remain stably housed during the COVID-19 pandemic.

The System Benefit Fund (SBF) was established to provide funding for the Public Utility Commission's (PUC) Low-Income Discount Program, customer education, weatherization and energy efficiency programs, and costs incurred by the PUC in the course of restructuring the electricity utility industry.

TANF provides cash payments to help families pay for food, clothing, housing and other essentials.

If you or someone you know is in need of assistance, please visit our Help for Texans Page. The Texas Department of Housing and Community Affairs (TDHCA) will administer $842,214,006 under HAF, to assist homeowners with past due mortgage, tax, insurance, HOA payments and/or utilities.